Terms and Conditions

Program Participation
By enrolling in the Summer Program, you agree to complete a total of 6 virtual coaching sessions between May 1st and August 31st. These sessions are designed to be flexible within the stated timeframe. It is your responsibility to schedule and complete all sessions within this period.

No Refunds
Once your registration is confirmed, there will be no refunds issued for any reason, including, but not limited to, cancellation, failure to attend sessions, or non-completion of the program.

Scheduling and Missed Sessions
Coaching sessions are subject to availability and must be scheduled in advance. In the event of an emergency or unavoidable conflict, please contact us as soon as possible. However, missed sessions or failure to complete sessions within the designated timeframe (May 1st to August 31st) will not be eligible for a refund, credit, or rescheduling outside of this period.

Agreement Acknowledgement
By enrolling, you acknowledge and agree to the terms outlined in this agreement. This agreement is binding and non-negotiable.

No Guarantee of Performance
The Company will provide Student with one-on-one executive function skills and organizational coaching services via an assigned Coach, including assisting the Student in developing and implementing skills and strategies relating to organization, time
management, academic success, progress and grade tracking, goal setting, and other executive function skills and strategies. The Company makes no guarantee, express or
implied, on the degree of skill improvement of any student.

PRIVACY POLICY
Introduction
Lauren Eckert Coaching, LLC – doing business as (DBA) Life Solved (“us,” “we,” or “LifeSolved Coaching,” “LifeSolved,” or “LSC” or “The Company”) is committed to respecting the privacy of the rights of the Users of www.laureneckert.com and/or www.lifesolvedcoaching.com (the “Site” or “The Sites”).
This Privacy Policy (this “Policy”) is only applicable to the Sites, and not to any other websites that the User (“you,” “they,” “them,” “their,” “Site User,” “the User,” or “Users”) may be able to access from the Site, each of which may collect data and/or use practices and policies that differ substantively from this Policy. We are not responsible for the privacy practices or content of those other websites and/or third parties, and it is the User’s responsibility to review the privacy policies of those websites and/or third parties to confirm that their policies are understood and agreed with by the User.
We reserve the right to make changes to this Policy at any time. Users should periodically revisit this Policy for any updates. The Company will make a reasonable effort to notify its Users of any policy changes via our newsletter or email, but even if we do not, Users who continue to interact with the Site following a revision of the company's Privacy Policy will automatically be subject to the new terms.
Site Users’ information will be stored primarily within the borders of the United States of America. This information is thereby subject to the laws of the United States of America, regardless of the country from which their data originates or is stored on backup servers.
Some of the information we collect may relate to clients or students under 18 years of age. This information is collected with express permission of that person’s legal guardian and used solely for the purposes outlined in our policies and procedures and service contracts.
Sometimes we may request access to you or your child’s Personal Health Information. Though we are not classified as medical professionals, we use Simple Practice to safeguard the information you provide to us there. Please reference their terms of service regarding the safeguarding of PHI before sharing it with us.
Users are permitted to correct, update, or change their personal information, or adjust or cease the frequency with which they receive company communications. The User can disable their account by submitting a request in writing to The Company. Requests to effectuate the foregoing can be made via email to info@lifesolvedcoaching.com.
The Company uses necessary and industry-standard measures to protect the security of our User’s data. However, since it is impossible for The Company to completely guarantee that User data will be immune from malicious attack or compromise, Users should understand that their transmission of personal data is always at their own risk. The Company is not liable for security breaches beyond our control.
Users should always carefully protect the personal information that they submit on the site or through outside vendors — including their passwords, usernames, location, images, and videos — so that third parties can't manipulate their accounts or assume their identities.
Information Collection Practices
Sometimes our Site and third parties connected to it will collect and maintain personal information provided by its Users when they complete forms, create a client portal with us, sign up for our newsletter or communicate with us about our services via comments, emails or other forms of communication. This information may include Users’ names, addresses, mobile telephone numbers, email addresses, and so forth. The amount of information Users provide is completely voluntary; however, providing less information than requested might limit a user's ability to access all of the site's features and/or may slow down services being rendered to clients such as coaching, scheduling, messaging and education.
Other information we collect includes your account log-in details when you create an account with us, credit card or other financial information when you purchase services through the Site, and reviews or comments you leave on the Site. Sometimes our Site may permit Users to either transmit text messages to the company (for support purposes, for example) or between users (on client portal pages, for example). The company reserves the right to retain this information indefinitely.
Usage and Analytics Data
Sometimes we may collect usage information in order to assess how Users access and utilize our Site. This data is valuable to the company for various internal purposes, including troubleshooting and improving the site's functionality. This information might include the user's Internet service provider, type of web browser or operating system, IP address, viewed pages, time and duration of site visits, crash logs, and other information relating to site usage.
Use of Information
Here are some ways The Company may use information shared by Users via the Site or third parties connected to the Site:
-For customer support services, including dealing with guarantees, returns, repairs, replacements, rescheduling, cancellations, billing and payment issues, or other matters. We might also collect user information for routine follow-ups in order to assess customer satisfaction.
-For periodic general announcements to users. These can include notifications, updates regarding the company or the site, marketing communications, and so forth.
The Company might need to use personal user data in connection with website maintenance, upgrades, new product or service releases, or analytics data review or compilation. The Company may share User data with any third-party service providers that it might engage to assist in these efforts. Similarly, The Company may share user information in connection with third-party marketing or advertising services. The Company ensures that our third-party service providers employ adequate security measures with respect to user data at or above the industry standard.
We will not share your personal information with any third parties without your consent, except as necessary to provide you with the services offered by us, to comply with the law, or as otherwise described in this Policy. We may share your contact and financial information with third parties who assist us by performing required services (such as hosting, billing, order fulfillment, data storage, and security) related to our operation of the Site.
For our client portal, we use Simple Practice to offer safe and secure credit card transactions for our Users. Simple Practice, and not LifeSolved, is responsible for the security of these transactions.
For our courses and groups, we use Stripe and ThriveCart to offer safe and secure credit card transactions for our Users. Stripe and ThriveCart, and not LifeSolved, are solely responsible for the security of these transactions.
As a general policy, we use personal information and message data for internal purposes only. We do not sell or rent information about you. We will not disclose personal information or message data to third parties without your consent, except as explained in this Privacy Policy.
The Company might share user data with its affiliated entities, including parent companies and subsidiaries. Furthermore, if the company participates in a merger, stock purchase, asset purchase, or other acquisition, it will be required to share user information with the purchaser or surviving entity.
Compliance with Laws
The Company might be required to disclose user information in order to comply with any court orders or applicable laws. The Company cooperates with government and law enforcement officials to enforce and comply with the law. We may therefore disclose personal information, usage data, message data, and any other information about you, if we deem that it is reasonably necessary to: (a) satisfy any applicable law, regulation, legal process (such as a subpoena or court order), or enforceable governmental request; (b) enforce the Terms of Use, including investigation of potential violations thereof; (c) detect, prevent, or otherwise address fraud, security or technical issues; or (d) protect against harm to the rights, property or safety of the Company, its users or the public, as required or permitted by law.
California Residents
The Company is owned and operated in the State of Maryland and therefore Maryland has jurisdiction over any disputes involving the misuse of information. However, since The Company serves clients across the United States, our Privacy Policies are in line with the strictest state and Federal standards.
Relatedly, the California Consumer Privacy Act (“CCPA”), California Civil Code Sections 1798.100-.199, provides additional rights to residents of California regarding our information collection and use practices. If you are a California resident, this section applies to you. If you are not a resident of California, these policies still apply to our use of your information.
Personal Information Collected
The categories of personal information that we have collected about our users in the last 12 months (using the categories provided in the CCPA) are as follows:
identifiers such as your name, alias, address, phone numbers, or IP address;
personal or payment information, such as a credit card or debit number, to facilitate payments and billing in accordance with our billing policy;
commercial information, such as products or services purchased;
Internet or other electronic network activity information, including your interactions with our website and other services;
geolocation data, such as the location of your device or computer;
audio or visual information, such as images and videos collected or stored in connection with the Services; and
inference data, i.e., inferences about your preferences based on other information we’ve collected.
In the preceding 12 months, we have disclosed the following categories of personal information for business purposes to the following categories of recipients:
-Category of Personal Information;
—Category of Recipients
-identifiers such as your name, alias, address, phone numbers, or IP address;
—Web Service Providers (i.e. SquareSpace, TypeForm, DropBox, Google Workspace), Payment Processors (i.e. Stripe, Simple Practice), Analytics (i.e. Google Analytics), Audience Management Providers (i.e. MailChimp), Online Audio/Visual Meeting Providers (i.e. Zoom)
-personal information, such as a credit card number;
—Payment Processors (i.e. Stripe and Simple Practice)
-commercial information, such as products or services purchased;
—Web Service Providers (i.e. SquareSpace, TypeForm, DropBox, Google Workspace), Payment Processors (i.e. Stripe), Audience Management Providers (i.e. MailChimp), Online Audio/Visual Meeting Providers (i.e. Zoom)
-Internet or other electronic network activity information, including your interactions with our website and other services;
—Web Service Providers (i.e. SquareSpace, TypeForm, DropBox, Google Workspace), Payment Processors (i.e. Stripe), Analytics (i.e. Google Analytics), Online Audio/Visual Meeting Providers (i.e. Zoom)
-geolocation data, such as the location of your device or computer;
—Web Service Providers (i.e. SquareSpace, TypeForm, DropBox, Google Workspace), Payment Processors (i.e. Stripe), Analytics (i.e. Google Analytics), Audience Management Providers (i.e. MailChimp)
-audio or visual information, such as images and videos collected or stored in connection with the Services;
—Web Service Providers (i.e. SquareSpace, TypeForm, DropBox, Google Workspace), Online Audio/Visual Meeting Providers (i.e. Zoom)
-inference data, i.e., inferences about your preferences based on other information we’ve collected.
—Web Service Providers (i.e. SquareSpace, TypeForm, DropBox, Google Workspace), Payment Processors (i.e. Stripe), Analytics (i.e. Google Analytics), Audience Management Providers (i.e. MailChimp)
For more details on the information we collect, including the sources we receive information from, please refer to our Information Collection Practices above. We do not sell information as defined under the CCPA.
Rights of California Residents
Subject to certain limitations, you have the right to (1) request to know more about the categories and specific pieces of personal information we collect, use, and disclose about you, (2) request deletion of your personal information, (3) opt out of any sales of your personal information, if we engage in that activity in the future, and (4) not be discriminated against for exercising these rights. You may make these requests using the contact information in the Contact section below. We will verify requests by asking you to provide identifying information. We will not discriminate against you if you exercise your rights under the CCPA. If we receive your request from an authorized agent, we may ask for evidence that you have provided such agent with a power of attorney or that the agent otherwise has valid written authority to submit requests to exercise rights on your behalf. This may include requiring you to verify your identity. If you are an authorized agent seeking to make a request, please contact us using one of the methods described above
Contact
If you have any questions about this Policy, our practices related to this Site, or if you want your information removed from our database(s), contact us via email at info@lifesolvedcoaching.com.
LIFE SOLVED COACHING
PO Box 2551
Rockville, MD 20847
info@lifesolvedcoaching.com
BY CHECKING THIS BOX, I AM AGREEING THAT I HAVE READ, UNDERSTOOD AND AGREE TO THE ITEMS CONTAINED IN THIS DOCUMENT.